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What Is Digital Goods?
Digital goods are products or services that can only be purchased, transferred, and delivered online. As a result, they lack physical presence and are thus intangible. These products' primary purpose is to meet the needs and desires of consumers who are increasingly looking for convenience and accessibility in their daily lives.
Companies offer these goods, also known as digital products, for customers to download, stream online, purchase, or rent. They include subscription content such as books, movies, music, and television shows. They also include digital coupons, in-app purchases, tickets, templates, and other critical documents used in the digital economy. As a result, they have no physical presence and thus are intangible.
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- Digital goods definition refers to those products or services transferred or delivered through an electronic platform. Therefore, customers buy them over the internet.
- Such goods are intangible and do not have physical existence or functionality. The digital marketplace can offer a wide range of digital products, including E-Books, music, videos, apps, etc., which are common examples.
- Copyright infringement, lack of ownership, fraud, and taxation are common issues surrounding digital product use.
- Furthermore, e-commerce relies significantly on these goods, and experts anticipate that their sales will experience significant growth in the upcoming years.
Digital Goods Explained
Digital goods are products and services created, distributed, and consumed digitally. By the end of the twentieth century, there were only a few digital products - games, articles, publications, etc. However, so much has changed since then that people no longer recognize a digital product while using one.
Moreover, due to the rise of the internet and advancements in digital technology, digital products have grown in popularity in recent years. Furthermore, creating and distributing these goods frequently involves software and other digital tools. Therefore, to sell digital goods, one must first create or acquire the rights to sell an existing digital product through a licensing agreement. Additionally, selling digital goods requires taking several steps, including:
- Purchasing a digital product
- Establish the cost
- Creating an e-commerce website
- Product promotion
- Delivery of the product
- Providing customer service
Using a digital platform marketplace to sell goods plays an important role. The digital goods marketplace offers several features and tools to assist sellers in creating and managing their listings, such as product descriptions, pricing, and delivery options. Moreover, this creates a platform that enables sellers to offer and sell their digital goods to potential customers.
Furthermore, if a business intends to sell its products or services on a large scale, it can choose a large digital goods merchant. These individuals or companies have the necessary resources to invest in research and development, allowing them to produce high-quality goods and services. Hence, the products are being offered and promoted to a large audience.
These goods can also pose challenges such as piracy and copyright infringement. Furthermore, lack of ownership facilitates tax evasion. Fraud is another issue, as it is with most internet resources.
Types
There is no standard classification of digital products. However, let’s classify them based on their nature.
#1 - Textual Content
As the term suggests, these include books, news, educational articles, and other online written content. Customers can easily download or view textual content as PDFs. Moreover, e-books are frequently rented or purchased.
Examples: Amazon Kindle, WordPress
#2 - Audio Content
Digital audio content primarily comprises music and podcasts, which customers can download or stream online. In addition, books are available in read-aloud formats, enabling users to listen to books and novels on the go. Many websites have come up with subscription models in this category.
Examples: iTunes, Spotify
#3 - Video Content
Video content on the internet includes random uploads of famous online personalities, dance and music videos, movies, shows, etc. Like audio content, subscription platforms provide online streaming and downloading options.
Examples: YouTube, Netflix
#4 - Image Content
Images and graphics supplement many websites and apps. For instance, written content, audios, and videos use plenty of pictures, animations, etc. Templates, logos, designs, and presentations also come under this category.
Examples: Canva, Shutterstock
#5 - Downloadable Software And Applications
Apps are an excellent example of e-goods. These goods are entirely digital and can be downloaded for free or purchased. Likewise, certain essential software products are commonly used in academic and professional settings. They usually perform a particular function, like food delivery, content creation, social media, etc.
Examples: Microsoft Office, Instagram
#6 - Games And Entertainment
Online games have been popular since the time of the earliest commercial computers. The category has developed from in-built games such as Minesweeper and Solitaire to websites solely dedicated to games, games that can be downloaded as apps, and AR-VR games.
Examples: Miniclip, Metaverse
#7 - Mobile Apps
Customers can download and install apps and software programs on their mobile devices, such as smartphones and tablets, which offer various services and features.
Examples
Let’s understand the concept with some examples.
Example #1
Imagine an online course that educates students on how to write computer code. In addition, the technique offered is a digital product since it is an intangible service purchased and delivered electronically. Therefore, students enrolling in this course can access the study materials online, such as video lectures, interactive quizzes, and coding exercises. So, they can also communicate with the course instructor and other students on a digital platform such as a discussion forum or messaging system.
Therefore, the course is sold entirely online, without the need for any physical material or in-person meetings. Once the student has paid the fee for the class, they can access its content and start learning how to write code from the comfort of their home. However, this is an excellent example of how virtual platforms change how we study and consume educational content.
Example #2
Forbes predicts that digital goods will bring brands closer to customers. As a result, the digital commodities market is expected to grow to $74 billion by 2025. Metaverse is likely to play a massive role in this regard for businesses. Firstly, it can change the dynamics of the customer-brand relationship, and secondly, companies will be able to digitize their offerings.
Experts suggest that the metaverse will affect digital commodities like social media affects businesses. By 2026, an estimated 25% of the world population would spend at least an hour daily on the metaverse. The industry itself will grow to $678.8 billion by 2030. Businesses that jump on the bandwagon will be able to discover a new market in the coming years.
Digital Goods vs Physical Goods
Both digital and physical goods play the same role in business and the economy. Their utility is the same. While digital goods are intangible products sold virtually, physical goods are tangible products that customers can touch, see, and interact with.
But apart from this, there are many other differences.
Digital Goods | Physical Goods |
---|---|
It is sold, delivered, or transferred online. | It is physically delivered. |
Requires digital storage space. | They need physical storage space. |
Intangible goods. | Tangible goods. |
They support online payment mechanisms only. | Physical goods support online and offline payment mechanisms. |
No packaging or labeling. | Packaging and labeling are essential factors. |
Instant delivery. | Delivery depends on the mode of purchase (online or offline). |
Frequently Asked Questions (FAQs)
Digital products can be sold in two ways – the business can develop a website or an app to market its offerings or sign up as a seller on an e-commerce website. The latter is becoming increasingly popular among new businesses.
Yes. Digital products are taxable. The taxation of these goods depends on the laws and regulations of each country or state. For example, these goods may sometimes be subject to sales tax or value-added tax (VAT), similar to physical goods. Whereas in other cases, they are exempt or subject to different taxes. For example, in the U.S., the taxation of these goods is determined at the state level, where few states tax digital goods while others do not.
These goods offer several benefits to consumers and businesses. Digital products are essential for several reasons, including:
- Convenience
- Cost-effectiveness
- Customization
- Innovation
- Sustainability
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